Terms and Conditions

1. Who we are

Azulejo is operated by VERBI LANGUAGES LTD, a company registered in England, of 72A Egloshayle Rd, Wadebridge, England PL27 6AF, United Kingdom ("Azulejo", "we", "us", "our"). You can reach us at support@azulejoflashcards.com.

These terms apply whenever you use the Azulejo website or app (the "Service"). By creating an account or using the Service, you agree to them. If you do not agree, please do not use the Service.

2. The Service

Azulejo is a flashcard app for learning European Portuguese, with spaced repetition, audio, and progress tracking. We may add, change, or remove features over time, including during a beta or early-access period, and functionality may differ between the free and paid tiers described below.

3. Accounts

You can use Azulejo anonymously at first, with your progress tied to your device. Creating an account with an email address and password lets you keep that progress across devices. You are responsible for keeping your login details secure and for all activity under your account. Tell us straight away at support@azulejoflashcards.com if you think someone else has access to it.

Azulejo is not directed at children. You must be old enough to form a binding contract in your country, or have a parent or guardian's permission, to create an account or pay for a subscription.

4. Subscriptions and billing

Azulejo has a free tier with unlimited reviews and a limited number of new cards per day, and a paid tier that raises the daily new-card limit. There is no separate free trial for the paid tier. The free tier is there so you can try Azulejo properly before you decide to pay for it.

The paid tier is billed at EUR 5 per month or EUR 50 per year, VAT included, shown as a single all-in price. Subscriptions renew automatically at the same price and interval until cancelled, unless we tell you about a price change in advance as described below. Payments are processed by Stripe. We do not store your full card details ourselves.

If we change the price of a subscription, we will let you know before it takes effect. A price change will apply from your next renewal at the earliest, never retroactively to a period you have already paid for.

5. Cancellation

You can cancel your subscription at any time from the billing portal in your account settings. Cancelling stops future renewals; you keep paid-tier access until the end of the period you have already paid for, and your account then reverts to the free tier. We do not prorate or refund the unused part of a billing period just because you cancelled partway through it.

6. Refunds and your right to change your mind

If you change your mind, email support@azulejoflashcards.com within 14 days of your first payment and we will refund that payment in full. You do not need to give a reason, and this applies to both the monthly and the yearly plan. We offer this to everyone, wherever you live, and it does not matter whether you have already used the paid tier. After those 14 days, the cancellation rules in section 5 apply to renewals. If something goes wrong on our end, such as being charged when you did not mean to subscribe or a technical fault that stopped you using the paid tier, contact support@azulejoflashcards.com and we will put it right, which may include a refund at our discretion.

This does not affect any other statutory right you have as a consumer that cannot be excluded by these terms.

7. Acceptable use

You agree not to:

• share your account with other people or resell access to the Service;
• copy, scrape, or redistribute the flashcard content, audio, or underlying data in bulk;
• reverse engineer, decompile, or try to extract the source code of the Service, except where the law gives you the right to do so;
• use the Service in any way that disrupts it for other users or that is unlawful, fraudulent, or harmful.

We may suspend or close an account that breaches this section.

8. Intellectual property

The Azulejo name, app, flashcard content, audio, and design are owned by us or our licensors and protected by copyright and other intellectual property laws. We grant you a personal, non-transferable licence to use the Service for your own language learning, and nothing in these terms transfers ownership of that material to you.

9. Availability and changes to the Service

We aim to keep Azulejo available and your progress data safe, but we do not guarantee the Service will always be uninterrupted, error free, or available at any particular time, and we may carry out maintenance or make changes to features from time to time. If we ever discontinue the Service entirely, we will give paid subscribers reasonable notice where practical.

10. Disclaimers and limitation of liability

The Service is provided on an "as is" basis. To the fullest extent the law allows, we exclude all warranties, express or implied, about the Service, including that it will meet your particular learning goals. Nothing in these terms limits or excludes any liability that cannot lawfully be limited or excluded, such as liability for death or personal injury caused by our negligence, or for fraud.

Subject to that, our total liability to you arising out of or in connection with the Service, whether in contract, tort, or otherwise, is limited to the amount you paid us in the 12 months before the event giving rise to the claim, and we are not liable for indirect or consequential loss.

11. Termination

You may stop using the Service and close your account at any time. We may suspend or close your account if you seriously or repeatedly breach these terms, or if we are required to do so by law. Where reasonably possible, we will tell you why.

12. Changes to these terms

We may update these terms from time to time, for example as the Service or the law changes. We will post the updated terms here and update the date at the top of this page. If a change materially affects your rights as a paid subscriber, we will make reasonable efforts to let you know before it takes effect, such as by email.

13. Governing law

These terms are governed by the law of England and Wales. If you are a consumer living elsewhere in the EU or UK, you also keep the protection of any mandatory consumer law of the country you live in, and you can bring proceedings in the courts of that country as well as of England and Wales.

14. Contact us

Questions about these terms, or about your subscription, can go to support@azulejoflashcards.com.